Privacy Policy
How we protect and handle your personal information at Raychan
At Raychan, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.
1. Information We Collect
- Personal Information: Name, phone number, email address, address, project details
- Usage Data: Pages visited, time spent, interaction on our website
- Communication Data: Messages sent via WhatsApp, email, or forms
2. How We Use Your Information
- To provide and improve our design and construction services
- To respond to inquiries and offer support
- To share project updates and promotional materials
- To manage payments and project documentation
3. Information Sharing
Important
We do not sell your personal information. We may share your data only with trusted internal team members, contractors, or service providers necessary for project execution and communication.
4. Data Security
- Your data is stored securely using industry-standard security measures (Google Drive, secure CRM, password-protected devices)
- Regular security audits and updates to ensure data protection
- Limited access to authorized personnel only
5. Third-Party Tools
- Our website may contain links or integrations with third-party tools such as WhatsApp, Google Forms, or payment gateways
- We are not responsible for their individual privacy policies
- We recommend reviewing third-party privacy policies when using their services
6. Your Rights
- You may request to update, delete, or review your stored personal data
- Right to know what personal information we collect and how we use it
- Right to opt-out of marketing communications
- Right to data portability
7. Updates to Policy
- This Privacy Policy may be updated periodically
- Changes will be posted on this page with updated effective date
- Continued use of our services after changes constitutes acceptance of updated policy